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Residential Pool Equipment Warranty Protection in Lexington, KY & Surrounding Areas

Your pool should be a place where your family gets to relax and unwind, but when you have issues with your pool equipment, it can put a real damper on your summer fun. You can’t completely avoid equipment issues, but understanding your warranty can get your equipment fixed faster and protect you from paying out of pocket. 

At Swim Pro Service & Supply, our pool techs have been helping Lexington-area homeowners with pool equipment warranty protection for years. We’re proud to be certified warranty service providers for many strict manufacturers, like Pentair, Hayward, and Raypak, that require all repair and maintenance services to be done by their authorized techs only. Doing DIY repairs or any unauthorized work on your pool equipment could put you at serious risk of voiding your warranty. 

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How We Handle Warranty-Related Work

For over 50 years, we’ve been helping homeowners throughout Central Kentucky with their pool equipment; we understand how important warranty coverage is. It can provide significant financial savings and ensure that your equipment is being serviced by techs who know the manufacturer’s specifications. That’s why we approach warranty-related work very intentionally.

If you have a new pool or need new equipment installed, we can handle the initial installation, and afterward, we’ll give you all the information that you need so you can register your new equipment with the manufacturer.

If you have existing equipment that has broken down or needs servicing, the first thing you want to do is reach out to the manufacturer. You will need to verify that your equipment is still under warranty, and then they can contact us to perform the repair or service for you. We have had manufacturers refer customers to us without verifying the warranty status. In order to avoid voiding your warranty, we also emphasize the importance of verifying your warranty coverage.

What Pool Equipment is Covered Under Warranty?

  • Pumps and motors
  • Chemical feed equipment
  • Filters and internal components
  • Automated control systems
  • Heaters and heat exchangers
  • Other mechanical equipment
Swim Pro Service & Supply

frequently asked questions

Can you submit warranty claims for me?
No, we're not able to submit warranty claims on your behalf. You need to contact the manufacturer directly.
How do I know if my equipment is still under warranty?
The best course of action is to contact the manufacturer directly for verification. They are the only ones who can verify your warranty.
Do manufacturer warranties cover labor as well as parts?
In many cases, the manufacturer's warranty covers parts, not labor, but it depends on the terms of your specific equipment warranty.
What happens if my equipment is no longer under warranty?
If your warranty has expired, our technicians can still provide repair and maintenance services, but they would not be covered by a warranty.
Does routine maintenance affect my warranty coverage?
A lot of warranties require maintenance to maintain coverage, but it must be verified by your manufacturer.

Keep Your Pool Equipment Protected

When your home’s pool equipment runs into problems, don’t let it be the end of your summer fun. Understanding your warranty and having a game plan will help protect you from future headaches. At Swim Pro Service & Supply, we provide comprehensive residential pool equipment warranty protection in Lexington. Give us a call at 859-255-7692 with any questions!