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Commercial Pool Equipment Warranty Protection in Lexington, KY & Surrounding Areas

When an essential piece of pool equipment breaks down, it’s stressful, especially for busy commercial pools that can’t afford a lot of downtime. Understanding your options and knowing exactly what to do when your commercial pool equipment fails can help things go more smoothly.

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How We Handle Warranty-Related Work

At Swim Pro Service & Supply, our pool techs are proud to offer commercial pool equipment warranty protection in Lexington. They’ve been certified for many years with some pretty strict manufacturers. Many warranties require all repair and maintenance services to be done by their authorized techs only. If you let just anyone work on your equipment, it could put you at serious risk of voiding your warranty.

 We’ve been working directly with commercial pool facilities throughout Central Kentucky for over 50 years, and we know that warranties work best when everyone follows the rules. Here’s how we handle warranty-related work:

 

New installations

We install new equipment and will provide you with the purchase paperwork so you can register for warranties.

Existing Equipment

If you have existing pool equipment that needs repair or maintenance services and you think it’s under warranty, you need to contact the manufacturer directly to verify your coverage. If they approve the work, then the manufacturer can contact us to perform the work as an authorized service company for them.

Important Note: We’ve had manufacturers try to send customers to us without double-checking that the warranty was valid. To best protect yourself, always verify your warranty coverage.

What Equipment is Covered Under Warranty?

  • Pumps and motors
  • Chemical feed equipment
  • Filters and internal components
  • Automated control systems
  • Heaters and heat exchangers
  • Other mechanical equipment

Check Out Our New Extended Labor Warranty Option

For customers who sign on for bundled service plans with us this year, we’re now offering extended labor warranties on our work. This is completely separate/distinct from the manufacturer’s equipment warranty. Ask us about this if you’re considering bundling!

frequently asked questions

Can you submit warranty claims for me?
No, we can't submit warranty claims for you. You need to contact the manufacturer directly.
How do I know if my equipment is still under warranty?
The best thing to do is contact the manufacturer directly for clarification. They are the only ones who can verify your warranty.
Do manufacturer warranties cover labor as well as parts?
In many cases, the manufacturer's warranty covers parts, not labor, but it depends on the terms of your specific equipment warranty.
What happens if my equipment is no longer under warranty?
If your warranty has expired, our technicians can still provide repair and maintenance services, but they would not be covered by a warranty.
Does routine maintenance affect my warranty coverage?
A lot of warranties require maintenance to maintain coverage, but it must be verified by your manufacturer.
Do you have an extended warranty program?
Yes, we're now offering extended labor warranties through our bundled service plans - this is separate from the manufacturer's warranty.

Keep Your Pool Running, Without the Headache

Your commercial pool equipment is under heavy use, and when you need a repair done fast, knowing what to do can save a lot of time and money. At Swim Pro Service & Supply, we provide comprehensive commercial pool equipment warranty protection in Lexington.

Call Now: 859-255-7692request a free quote online