About Swim Pro Service & Supply
Central Kentucky’s Trusted Pool Experts Since 1976
Nearly Five Decades of Pool Excellence in Lexington
Swim Pro Service & Supply has been Central Kentucky’s premier pool service company since 1976. For nearly five decades, we’ve helped thousands of families enjoy worry-free pool ownership throughout Lexington and surrounding communities. Our story began when Sarah & Jim Ryan recognized the need for professional pool service in Central Kentucky. What started as a small local business has grown into the region’s most trusted pool company. We’ve built our reputation one satisfied customer at a time.
Family Owned & Operated
About Our Founders
Sarah and Jim Ryan began building swimming pools in 1964 for Lexington, Kentucky residents and commercial properties. It was during the ensuing years that Mrs. Ryan recognized the growing need for a company that specialized in servicing and supplying the rapidly rising number of swimming pools in this region. It was with this vision that Sarah, in 1976, opened the doors to Swim Pro Service and Supply. Over the next two decades, Mrs. Ryan grew the company to be the leading pool service company in Central Kentucky, a legacy that has since been carried on.
Pictured: Sarah Ryan, Founder of Swim Pro Service & Supply
Ray Parker: Your Pool Expert and Company Leader
Ray Parker brings unmatched expertise to every pool service call. As a certified pool professional, Ray understands the technical aspects of pool maintenance, repair, and equipment optimization.
His certifications include advanced training from major equipment manufacturers. Ray stays current with industry developments and new technologies. This expertise ensures our clients receive the most effective solutions for their pool needs.
Ray’s hands-on approach means he personally oversees major projects and complex repairs. Clients appreciate working directly with the company owner who stands behind every service call.
About Our Team
Decades of Expertise. Trusted Pool Care.
With over 75 years of combined experience in pool maintenance, repair, and plumbing, the team at Swim Pro Service & Supply delivers unmatched expertise and dependable service. Our General Manager brings over 40 years of hands-on knowledge, and several team members have been with us for 15–20+ years—including a technician who’s been part of our company for more than two decades. We invest in our people through ongoing training, internal promotion opportunities, and competitive benefits to retain the best in the industry.
We’re proud to be a factory-authorized warranty representative for Hayward products and a licensed AccuTabs distributor. Our commitment to quality extends to the customer experience, with convenient features like real-time text alerts, professional service reports, a user-friendly customer portal, and streamlined payment options that make managing pool care simple and stress-free.
Proudly Serving the Lexington Community
Exclusive Manufacturer Relationships
Swim Pro Service & Supply maintains exclusive relationships with leading pool equipment manufacturers. These partnerships provide several advantages for our clients.
We have direct access to technical support from manufacturers. This means faster problem resolution and expert guidance on complex issues. Our technicians receive factory training on the latest equipment and technologies.
Exclusive relationships also mean better pricing on equipment and parts. We pass these savings on to our clients. Priority access to new products ensures our clients benefit from the latest innovations.
Our Unique Business Philosophy
Unlike many pool companies, we don’t believe in one-size-fits-all pricing. Every pool and every client has different needs. Our hourly pricing model lets you pay only for the services you want and need.
This flexible approach means you control your pool service costs. Want full-service weekly maintenance? We provide that. Prefer to handle some tasks yourself? We’ll work with your preferences.
Our philosophy extends to equipment recommendations. We suggest solutions based on your specific needs and budget. No high-pressure sales tactics or unnecessary upgrades.
Word-of-Mouth Success Story
Most of our new clients come from referrals by existing customers. This word-of-mouth growth reflects our commitment to customer satisfaction and quality service.
Satisfied customers are our best advertisement. When neighbors see consistently clean, well-maintained pools, they want to know our secret. Personal recommendations carry more weight than any advertising.
We’ve never relied on aggressive marketing or sales tactics. Quality work and fair pricing speak for themselves. Our client retention rate exceeds 90% year after year.
Comprehensive Service Offerings
Swim Pro Service & Supply provides complete pool care solutions. From routine maintenance to major equipment installations, we handle every aspect of pool ownership.
Our residential services include weekly maintenance, equipment repair, pool opening and closing, and emergency service calls. We also provide pool inspections for real estate transactions.
Commercial services address the unique needs of hotels, fitness centers, and apartment complexes. We understand health department requirements and provide compliance documentation.
Quality Equipment and Professional Tools
We invest in professional-grade equipment and tools. This investment ensures efficient service and superior results for our clients.
Our service vehicles carry comprehensive tool inventories and common repair parts. This preparation means most problems can be resolved during the initial service call.
Professional equipment also means safety. Our tools meet industry standards and safety requirements. Proper equipment protects both our technicians and your pool investment.
Commitment to Ongoing Education
The pool industry constantly evolves with new technologies, chemicals, and techniques. We invest in ongoing education to stay current with industry developments.
Our technicians attend manufacturer training sessions and industry conferences. This education ensures we can service the latest equipment and apply the most effective techniques.
Continuing education also covers safety protocols and environmental regulations. We maintain all required certifications and licenses for professional pool service.
Environmental Responsibility
Swim Pro Service & Supply is committed to environmentally responsible pool care. We use eco-friendly chemicals when possible and promote water conservation practices.
Our equipment recommendations often include energy-efficient options. Variable speed pumps, LED lighting, and automated controls can significantly reduce environmental impact.
We properly dispose of old chemicals and equipment. Our recycling programs ensure materials are handled responsibly and in compliance with environmental regulations.
Local Expertise and Regional Knowledge
Central Kentucky’s climate presents unique challenges for pool owners. Variable weather, seasonal temperature swings, and local water conditions require specialized knowledge.
Our team understands how regional factors affect pool chemistry and equipment performance. We adjust maintenance schedules based on seasonal conditions and weather patterns.
Local expertise means faster problem resolution. We stock parts for equipment commonly used in our area. Our suppliers are local, ensuring quick access to materials when needed.
Client Communication and Transparency
Clear communication builds trust and ensures client satisfaction. We explain problems in understandable terms and provide detailed estimates for recommended work.
Service reports document work performed and note any issues requiring attention. These reports help clients understand their pool’s condition and plan for future maintenance needs.
We welcome questions and encourage client involvement in pool care decisions. Educated clients make better decisions and achieve better results from their pool investment.
Technology Integration
Modern pool service benefits from technology integration. We use digital tools for scheduling, service reporting, and client communication.
GPS tracking ensures efficient routing and accurate arrival times. Digital service reports provide detailed documentation and photo evidence of work performed.
Online scheduling allows clients to request service conveniently. Automated reminders help ensure timely maintenance and prevent problems from developing.
Community Involvement
As a local business, we’re committed to supporting our community. We sponsor local events, support youth activities, and contribute to charitable organizations.
Community involvement reflects our values and commitment to Central Kentucky. We believe successful businesses should give back to the communities that support them.
Our community connections also help us stay informed about local developments that might affect our clients. New construction, infrastructure changes, and community events can all impact pool service needs.
Future Growth and Innovation
Swim Pro Service & Supply continues growing and adapting to serve our clients better. We regularly evaluate new services, technologies, and market opportunities.
Growth plans include expanding our service area and adding specialized services. We’re exploring partnerships with related businesses to provide comprehensive property maintenance solutions.
Innovation drives our equipment recommendations and service techniques. We test new products and methods to ensure they meet our quality standards before recommending them to clients.
Why Clients Choose Swim Pro Service & Supply
Clients choose us for our combination of experience, expertise, and personal service. Nearly five decades in business demonstrates our commitment to the Central Kentucky market.
Our flexible pricing model and personalized approach set us apart from larger, impersonal pool companies. We build relationships, not just service contracts.
Quality work, fair pricing, and reliable service have earned us the trust of thousands of Central Kentucky families. We’re proud of our reputation and work hard to maintain it every day.
Contact Swim Pro Service & Supply today to experience the difference that nearly five decades of pool expertise can make for your pool ownership experience.
Get a Free Pool Service Quote Today!
Ready to enjoy a cleaner, safer pool? Contact Swim Pro Service & Supply today for a free quote on pool cleaning and maintenance in Lexington, KY. Call us or request an estimate online—we’ll respond quickly and get your pool looking perfect in no time.
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